Team Lead Local & Factory It Switzerland
Accelleron
- Baden, Argovie
- CDI
- Temps-plein
- Lead and manage the Swiss Local & Factory IT team
- Manage operational costs and conduct financial forecasts for expanded functionality/user base
- Support feasibility studies for upgrade projects, improvements, and conversions
- Monitor all relevant IT service (Infra & App) performance, implementing strategies to keep infrastructure and applications up to date
- Ensure compliance with hardware, softwareand cyber security standards in coordination with owners and stakeholders
- Engage in regular communications with executives, decision-makers, stakeholders, department heads, and end-users regarding infrastructure and application activities
- Own the Major Incident Management Process for the local scope
- Manage deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs (non-standard workplace), operating systems, hardware, software and peripherals
- Provide end-user services for the shopfloor, including help desk support and technical assistancein operations critical cases
- Support local requirements of the factory and service centers
- Ensure optimal operation of factory systems, working closely with Application Owners, Application Managers, Cyber Securityand Infrastructure Specialists
- Ensure required services are provided by external service providers
- Provide input to factory applicationand local infrastructure roadmaps as part of the annual budget and IT/IS strategy cycle (3-year cycle)
- Oversee LANs, WANs, Internet, intranet, security, and wireless implementations for the local scope
- Lead IT asset management, including component inventory maintenance and documentation
- Oversee the operation and further development of local data centers (DC1 & DC2)
- Manage local server hosting in partnership with external service providers
- Ensure the operation of the local network and implementation of security requirements
- Oversee the operation and development of the High-Performance Cluster "HPC Cluster"
- Ensure the stable operation and continuous development of factory applications
- Collaborate with other application teams, including Catia/3DX support and others
- Contribute to the development of local factory/service center in system and investment projects
- University degree or college diploma in computer science or equivalent work experience
- Proficiency in English is essential
- Minimum of 4 years of experience managing and delivering infrastructure design and operational excellence
- Exceptional knowledge of service and application delivery, with a track record of successful service level agreement accomplishments
- Hands-on experience in troubleshooting hardware
- Strong knowledge of current protocols and standards, including ITIL Process landscape
- Application support experience is a plus
- Experience in interpreting the applicability of local and federal laws, regulations and standards to company operations
- Strong analytical and problem-solving abilities
- Demonstrated leadership and personnel/project management skills
- Excellent interpersonal, written and oral communication skills
- Ability to conduct research into issues and products as required
- Proven ability to prioritize and execute tasks in a high-pressure environment
- Strong customer service orientation
- Highly self-motivated
- Ability to present ideas in a user-friendly language.
- Experience working in a team-oriented, collaborative environment
- Canteen
- Childcare
- Modern office, smart working
- Flexible working model
- Attractive holiday plan
- Remote work policy
- Employee assistance program
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