Customer Success Associate - Working Student (m/f/d)
RealWorld One
- Fribourg
- CDI
- Temps-plein
- Work closely with the Customer Success Management team to support team requirements, business objectives and other tasks as needed
- Assist in documentation as well as in writing and creating story lines for large customer projects (eg. Lonza, Zeiss, Agilent, Beckman Coulter)
- Analyze the functions of equipment and their environments, then share your research with our internal teams to create them in VR
- Participate in customer meetings and assist in documenting project updates (e.g. project requirements, goals, status summaries)
- Support in driving customer projects to completion, in close coordination with the Lead CSM and internal stakeholders
- Contribute your own creative ideas, develop new processes, and improve existing processes
- Minimum of three completed semesters in a life science, engineering, or technology degree program
- Self motivated, hands-on, with exceptional attention to detail
- Great at organizing tasks and delivering high quality results on schedule
- Passionate about innovative technologies including VR/AR products
- Spoken and written English are required, additional German knowledge would be preferred
- Experience with Jira and Confluence tools are a plus
- An opportunity to work for a market-leading, tech company with a broad international customer base that is using VR and AR to transform the way they work, learn and research
- The experience of creating and implementing highly-valuable and innovative technology, while contributing to the long-term growth of a successful tech company
- Be a part of a diverse international team with highly-qualified and dedicated colleagues representing over 30 nationalities
- Bring in your own ideas and actively participate in shaping our company
- Live in one of the regions in Europe with the highest quality of life, close to the Black Forest, the Swiss Alps, as well as the gourmet region of France
- Receive a competitive salary and additional benefits such as Hansefit, subsidized lunch, regular team events, office snacks, gourmet coffee and a modern office located in the newly built Green City Tower complex in Freiburg