Sales Associate 100% Bahnhofstrasse (Zürich)

• As Swatch Sales Associate, you will be deployed mainly in our Flagship Store in Zürich, however depending upon business your duty station may vary in the Zürich area - flexibility is what are looking for.
• You will act as our Brand Ambassador and ensure customers' needs are constantly exceeded.
• More importantly, you will be contributing to achieving store goals, productivity and service by using selling skills and service training.
• You will report directly into the Store Manager.

• Contributes to achieving the sales targets by converting walk-in traffic into clients, creating excitement and desire around the product.

• Supports customer service efforts, by providing detailed information about product features, pricing, and after-sales services.

• Interacts with the customers, to assist them and ensure their satisfaction by building customer confidence, being proactive in offering suggestions and sharing product knowledge.

• Has a good understanding of the brand, its values, and how it influences customer experience.

• Always maintains an orderly and welcoming sales floor.
• Support with visual merchandising implementation and constantly make sure it remains visually appealing

• Assist with inventory management, including receiving and checking in new stock.
• Assist with repairs, change of straps and batteries.
• Handling of cash register and settlements.

• Good understanding of the store systems to handle transactions, inventory and store daily business.

• Efficiently balances his or her time between customer service with operational duties.

• We are looking for a passionate and experienced multi-lingual Sales Associate who embraces a highly dynamic and international working environment with a high level of flexibility, resilience, and autonomy.
• As Sales Associate, you will be part of our international team providing exceptional customer service, drive sales and contribute to the overall success of our Swatch Stores.
• Become one of our proud Sales Associates representing the brand by demonstrating strong customer engagement and product knowledge.

• Education: High school diploma or equivalent; college degree preferred.
• Experience: Previous experience in retail or sales, preferably for a company with fast moving goods/products or in the watch industry.

• Clear communication with the customer, team, and hierarchical line
• Good interpersonal skills
• Strong sales and negotiations skills
• Ability to understand and present technical details
• Proficient in using the POS (Points of Sales) systems and handling transactions

• High level of energy and enthusiasm.
• Positive, innovative, and motivated by a continuous improvement mindset.
• Professional appearance and demeanour.
• Ability to work flexible hours, including weekends and holidays.

• Working within an international, diverse, and dynamic team.
• Be at the forefront of innovation within the watch industry.
• Personnel discount on a large selection of Swatch Group products (40%)
• Good performance paired with continued business needs translate into an open-end contract.
• Development and training opportunities.
• Contribution to health insurance costs

• Excellent knowledge of German
• Excellent knowledge of English
• Any other language is an asset

JobScout24