STORE MANAGERGRAFTON RECRUITMENT IS MANGING THE STAFFING OF THE NEW FURLA OPENING IN LANDQUART .COMPANY PROFILE:Founded in 1927 in Bologna, Italy, Furla is one of the major players in the worldwide leather goods market, standing for its strictly Made-in-Italy creativity.The company is present in 100 countries with over 400 single-brand shops situated on the most prestigious international shopping streets, a distribution network with over a thousand official points of sales and important growing channels such as travel retail and e-commerce.RESPONSIBILITIES:- Customer Assistance· Assisting customers· Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet- Sales Assistance· Reviewing and devising sales strategies· Assisting colleagues in obtaining sales targets· Assisting in stock takes, orders and return· Liaising where necessary with suppliers and customers· Assisting in the promotion of the Furla brand and the store itself· Report all sales figures to head office- HR and Staff· Assist the HR department with recruitment of staff· Supervise and motivate staff· Report any staff issues to the HR department without delay· Assist the HR and legal department with any issues involving staff and customers· Review staff performance and address any day-to-day issues- Management of the Store· Ensure that the store is clean and presentable at all times· Manage the displays of products· Ensure that the stockroom is fully stocked· Ensure that the store and staff are fully compliant in relation to health and safety regulations· Ensure that the store is secure all times· Maintain stock levels· Ensure the quality of the supplies and report any issues with the stock to head office· Carry out regular inventories on stock· Check all orders made and received by the storeREQUIREMENTS:· Fluency in spoken English is essential· Minimum 4 years store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals· Strong commercial and customer-oriented mindset· Strong clientele background· Personal computer and detailed report analysis· Proven Brand & products awareness· Excellent interpersonal and effective communication skillsYOUR CV:Please, attach your application written in English.Location: Landquart - SwitzerlandBranche: Fashion DesignFunktion: EinzelhandelsverkaufAnstellungsart: Festanstellung
