Loyalty Intern
Nestlé
- Vevey, Vaud
- Stage
- Temps-plein
Company: Nespresso HQ
Act. Rate: Full-Time
Type of contract: Internship, 6 months
Start date: April - FlexiblePosition SummaryAt Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success - all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at www.nespresso.com/careersAs a Loyalty Intern, you will have the opportunity to gain experience in loyalty program management and contribute to the success of Nespresso loyalty initiatives. You will play a key role in supporting the Global Loyalty Team and the markets, assisting in Nespresso Loyalty program development, and contributing to the overall growth and engagement of our member base.A Day in the Life of a Loyalty Intern
- Collect best practices on loyalty activities (personalized rewards and services, local partnerships, events, recycling, etc.) from Nespresso markets, and gather inspirational examples from other brands. Organize the sharing of practices and examples with all Nespresso markets to foster knowledge exchange
- Participate in Integrated Activity Plan 360 meetings to contribute to the definition and integration of loyalty benefits within the upcoming campaigns
- Work closely with our creative agency and HQ cross-functional teams on the development of Nespresso Club assets
- Collaborate with the B2B team to identify global HoReCa partners where Nespresso Loyalty program could establish connections
- Track and analyze Nespresso Club performance in live markets to evaluate success and collect learnings (awareness, CRM kpis, customer complaints, etc.)
- Provide operational support in the day-to-day activities of the team
- Currently pursuing a degree or a recent graduate in Marketing, Business Administration, or a related field
- Analytical skills with the ability to interpret data and draw actionable insights
- Comfortable in collaborating with multiple stakeholders
- Business-oriented mindset and project management skills
- Capacity to challenge existing ways of working and status quo
- Good written and verbal communication skills in English
Company: Nespresso HQ
Act. Rate: Full-Time
Type of contract: Internship, 6 months
Start date: April - FlexiblePosition SummaryAt Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. We place people at the heart of our success - all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow together. Quality and sustainability are core to who we are and critical to our vision of driving positive change. We're committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other.To achieve this, we live by four behaviors. We Inspire, we Care, we Act, and we iNnovate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can. What about you? Want to be part of this exciting journey? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization. Apply online at www.nespresso.com/careersAs a Loyalty Intern, you will have the opportunity to gain experience in loyalty program management and contribute to the success of Nespresso loyalty initiatives. You will play a key role in supporting the Global Loyalty Team and the markets, assisting in Nespresso Loyalty program development, and contributing to the overall growth and engagement of our member base.A Day in the Life of a Loyalty Intern
- Collect best practices on loyalty activities (personalized rewards and services, local partnerships, events, recycling, etc.) from Nespresso markets, and gather inspirational examples from other brands. Organize the sharing of practices and examples with all Nespresso markets to foster knowledge exchange
- Participate in Integrated Activity Plan 360 meetings to contribute to the definition and integration of loyalty benefits within the upcoming campaigns
- Work closely with our creative agency and HQ cross-functional teams on the development of Nespresso Club assets
- Collaborate with the B2B team to identify global HoReCa partners where Nespresso Loyalty program could establish connections
- Track and analyze Nespresso Club performance in live markets to evaluate success and collect learnings (awareness, CRM kpis, customer complaints, etc.)
- Provide operational support in the day-to-day activities of the team
- Currently pursuing a degree or a recent graduate in Marketing, Business Administration, or a related field
- Analytical skills with the ability to interpret data and draw actionable insights
- Comfortable in collaborating with multiple stakeholders
- Business-oriented mindset and project management skills
- Capacity to challenge existing ways of working and status quo
- Good written and verbal communication skills in English