Work Schedule Standard (Mon-Fri)Environmental Conditions OfficeJob DescriptionPosition Summary:The Client Services Project Manager I at Thermo Fisher Scientific Inc. presents an outstanding chance to excel in a dynamic project management role. You will be instrumental in delivering impeccable service to our clients, ensuring world-class project execution and client happiness. Your ambition and collaboration will drive the success of various projects, leaving a significant impact in the scientific community.Key Responsibilities:
Collaborate with clients and internal teams to establish project objectives and ensure outstanding study results.
Establish and maintain study filing systems and accurate records, adhering strictly to quality management systems.
Collaborate with Project Managers to ensure timely execution of project activities, meeting both customer and study requirements.
Coordinate and communicate all relevant activities to ensure that services and products are ready as required by the customer.
Use project planning tools to track achievements and critical activities, ensuring seamless project delivery.
Build and support operational documentation, including GMP operational documentation, bill of materials, and billing packages.
Provide backup support to the Project Team, ensuring consistent project progress.
Collect information on study design, including label texts, packaging materials, label translation, batch documentation, logistics coordination, and GMP instructions.
Apply GXP principles in all areas of responsibility.
As Shown By:
General understanding of project plans and timeline management with a proven track record for successful task delivery.
Understanding of inventory and billing principles, documentation practices, and report generation.
Ability to identify project challenges and collaborate with team members or management for effective resolution.
Experience in supporting senior Project Managers in planning and coordinating functional team activities, timelines, and results.
Client Relationship Management
Maintain a comprehensive understanding of Thermo Fisher's solutions portfolio and industry strategy.
Collaborate on special projects, reports, and meeting preparations, including agenda generation, scenario planning, and timeline monitoring.
Technical Knowledge
Perform basic data analysis functions with assistance from senior team members as required to ensure successful project results and customer satisfaction.
Efficiently record and monitor project data in different systems, maintaining accountability for data accuracy, reporting, and timeliness.
Project Management Leadership
Seek mentorship and guidance to improve project management skills.
Communicate information timely, understand boundaries, respect differences, and address challenging situations appropriately.
Key Requirements:
Education: Bachelor's degree or equivalent.
Years of Experience: 1+ years of relevant client-facing work experience (preferably Pharmaceutical Industry)
