Customer Service B2B Internship 60-100% - Zürich (6month)
Estée Lauder
Zurich
Stage
Temps-plein
Il y a 30 jours
Job Description:Customer Service B2B Internship 60-100% - Zürich (6 month)About us: We're committed to exceptional customer service. As the Customer Service Intern, you'll play a crucial role in our daily operations and overall customer satisfaction.The opportunity: We offer a unique opportunity for interns to immerse themselves in the world of supply chain operations. Through taking over tasks in the areas of Customer Service, Order/Invoice Management, Returns & Claims Handling, and more, you'll gain invaluable insights into our processes and systems. This internship serves as an excellent foundation for anyone aspiring to pursue a career in a B2B Supply Chain / Customer Service environment.Your profile:
Customer and service-oriented mindset
Strong team player with excellent communication skills
Resilient and solution-oriented attitude
Structured, organized, and process-oriented
Proficiency in MS Office and English
Your responsibilities:Your role and responsibilities will be based on the following pillars: Excellence in Execution, Learning & Decision Making, Problem Solving & Communication
Cross-functional support in daily business and projects (e.g. Commercial Team, Marketing, Finance, Demand Planning)
Ensure efficient and accurate order entry into SAP * Handle customer inquiries and complaints
Contribute to process improvements
Utilize PowerBI dashboards to build insightful reporting
Support of Supply Chain / Customer Service projects
Apply now for this exciting opportunity with your CV and a short summary of your motivation to join our team (both PDF format). Qualifications. Job: Supply Chain - Corporate Primary Location: Europe, Middle East, Africa-CH-ZH-Zurich Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 244105
