Modern Workplace Engineer

• Design, implement, and maintain modern workplace solutions to ensure performance, security, and user satisfaction.
• Package, deploy, and manage applications via Intune, ensuring compliance with organizational standards.
• Develop and maintain Windows client configurations, including hardware standards and setup automation.
• Manage and support Mobile Device Management (MDM) and Mobile Application Management (MAM) solutions to enable secure and efficient mobile working.
• Collaborate with IT Security to ensure workplace compliance with information security policies.
• Provide 2nd and 3rd level support for client and mobile systems to resolve complex incidents efficiently.
• Drive continuous improvement and innovation of workplace technologies and processes.

• Take overall technical ownership of the Microsoft Exchange environment (Online and Hybrid).
• Ensure stability, security, and high availability of all Exchange services.
• Plan, implement, and manage upgrades, migrations, and configuration changes in line with our security standards
• Monitor system performance and proactively address issues to maintain operational excellence.
• Manage Exchange policies, permissions, and compliance settings to meet organizational and legal requirements.
• Collaborate with IT Security to ensure mail services align with security frameworks and standards.
• Provide expert-level troubleshooting and resolve complex incidents and problems related to Exchange.
• Maintain clear and up-to-date documentation of the Exchange infrastructure, configurations, and operational procedures.
• Support projects and initiatives that involve Exchange integration or transformation.
• Act as the main point of contact for Exchange-related topics towards internal stakeholders and external partners.

• Strong expertise in Microsoft Exchange Online and hybrid configurations.
• Strong expertise in modern workplace technologies, including Intune, Windows client management, and application deployment.
• Ability to plan and implement Exchange upgrades, migrations, and optimizations.
• Deep understanding of mail flow, security, and compliance within Exchange environments.
• Analytical and structured problem-solving skills for complex workplace and Exchange issues.
• Ability to act as technical owner, ensuring operational excellence and strategic alignment.
• Strong documentation skills for configurations, policies, and operational procedures.
• Effective collaboration with IT Security, Infrastructure, and Architecture teams.
• Clear communication of complex technical topics to stakeholders at various levels.
• High degree of self-motivation and willingness for continuous learning to stay up to date with evolving technologies and standards.
• Commitment to continuous improvement, innovation, and service excellence.

• Higher education in Information Technology or Business Informatics (HF/FH) or equivalent practical experience.
• Microsoft Certifications in Intune and Exchange Areas

• Minimum 5 years as a Workplace Engineer or similar

• Proficient in English, German is an advantage, both written and orally

• An interesting and varied job in an exciting and innovative organization
• The opportunity to be part of a highly committed international team
• Modern infrastructure
• High degree of flexibility regarding working hours and location (depending on operational requirements)
• Generous pagacke of social benefits, including supplementary vacation days and pension scheme contributions
• Internal skills training opportunities and support for continued education

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