Job Category: ResearchJob Description:The Client Service Manager will have the following main responsibilities:
Work on end-to-end projects for key international clients, from initial briefing to final presentation, dealing internally with the project management team and with the clients.
Collaborate with the brand advisors team to analyze data, uncover actionable insights, and develop impactful recommendations that drive clients success.
Craft compelling narratives and visually engaging presentations that showcase Ipsos's thought leadership and deliver impactful insights to clients.
Present results with impact to clients when possible.
Become an expert in brand management research, learning Ipsos proprietary methodologies, narratives and approaches to be seen as a trusted brand advisor for the clients.
The desired skills and experiences to become a client service manager:Essential:University degree preferably in marketing/market research, social sciences, communication sciences or similarMinimum 5 years of professional experience within market research agenciesStrong market analysis skills, from data to insightsExcellent English skillsManage multiple projects, liaise with a variety of different internal and external contacts.Ability to deliver outstanding attention and services to the client.Curiosity, proactivity, and entrepreneurship spiritCollaborative and supportive mindsetDesirable:International minded and multicultural oriented with strong interpersonal communication skillsPassion for communication, brands, touch points, media, digital with professional experience in the domainOther languages than English are an advantage.Ready to become a brand advisor and inspire change with impactful research? Apply now! Send your CV and cover letter.About Us:Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!About the Team:The Brand Health Tracking Service Line helps clients manage their in-market brands in terms of monitoring health and making sure they are on the right course. Clients have their own sales data, we provide them with brand affinity data to understand how people feel about the brand and its competitors longitudinally.
