Your future starts hereYou are in charge of IT user support in a Swiss multinational company in Konolfingen (BE). As part of a small but dynamic team, you manage different types of IT requests.As ICT Supporter you work within a team to provide qualified support at our client's siteYou provide support in the event of software and hardware faults, directly on siteYou are responsible for guaranteeing the good image and quality of service of Swisscom at the customer's premisesYou are a good listener and have good customer relations skillsYour skills:You have successfully completed your IT apprenticeship and have a first professional experience of at least 2 years in both 1st and 2nd level supportComprehensive and versatile specialist knowledge in end-user computing, Windows 10/11 and M365A very good communication and analysis skills, you know how to respond to our customers and independently solve problems and document support casesProficiency in English is mandatoryGood knowledge of German is a real advantageWith us, you have the opportunity to work in one of our offices in Switzerland or from home. You will come into contact with agile working methods and the latest technologies. We offer flexible working hours to meet your personal needs. As a Swisscom employee, you can look forward to a variety of attractive benefits that will enrich your work experience. These include a pleasant working environment, financial benefits and exciting opportunities for professional development. Discover your .Is it a match? Apply now.Discover your possibilitiesAny questions?you'll find answers to the most important and frequently asked questions.To all recruitment agencies: Swisscom does not accept agency CVs. Please do not forward CVs to our job's alias, Swisscom employees or any other organisation location. Swisscom is not responsible for any fees related to unsolicited CVs.Contact person Paskal QuinterHR Talent Attraction & Sourcing Specialist II+41 (58) 2234396Your homebase Swisscom (Schweiz) AGGenfergasse 14, 3011 Bern
